Processing Time
Production Time
All items by Luxe Gemmes are made to order and undergo a high level of handmade craftsmanship during the production process. Production averages 4 weeks. Please be advised that larger 4 and 5 carat center stone pieces may require increased production time.
**We do NOT ship to PO Boxes **
FREE Express Shipping
Upon completion of production, your order will be shipped FULLY INSURED via Express 1-3 Day Shipping. All domestic and international packages will require signature confirmation. Orders ship Monday through Friday only.
**Please keep Shipping Timeline in mind when placing your order**
FREE International Shipping
We currently ship internationally to most countries worldwide. Your order will ship FULLY INSURED. Please 7-10 business days for delivery.
Please note that you may incur customs duties and taxes on the items you purchase, and these fees are not charged or calculated by Luxe Gemmes, LLC. Customers are responsible for all import taxes, customs, tariffs, excises and other governmental fees associated with their merchandise. Such customs fees, if applicable, are generally paid directly to your national government or postal service at the time of delivery. Luxe Gemmes has no involvement in foreign customs policies and has no ability to predict possible customs fees for merchandise sent outside the USA.
Returns Policy
All orders made through this online store are considered custom orders. Each piece of jewelry can take several weeks to create from start to finish, all depending on how you customized your order. Since items sold on our store are uniquely designed to your individual specifications, these pieces normally can not be sold to other clients if returned, therefore, 24 hours after you place your order SALES ARE FINAL.
If your order is received with manufacturing defect, you may return the unused item in its original condition within 30 days.
See Additional Refund Terms
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